Help & support
Ask us anything. We answer plainly.
IronLion is onboarding its first verified businesses and investors, so support runs through one address and a person reads every message.
Email us
Questions about the model, a deal, verification, partnerships or press. Include your business name if you have already applied — it gets you a faster answer.
hello@ironlion.appWhat we can help with
- Listing a deal
- Questions about getting verified, what documents a confirmed order needs, or where your application stands.
- Investor access
- Questions about requesting access, what a listing shows you, or how a Trust Score is put together.
- Verification
- Questions about a check that did not pass, what we verified, or withdrawing your consent.
- Your personal information
- Requests to access, correct or delete your personal information under POPIA.
Answered already
Is IronLion a lender?
No. IronLion never lends money and never holds it. We are a digital introducer: we verify businesses, list their confirmed deals, and introduce them to investors. When a deal is funded, the money moves directly from the investor to the business under their own private agreement.
Is this a loan with interest?
No. There is no loan and no interest. An investor funds a specific deal in exchange for an agreed share of that deal’s profit, settled when the deal completes and the buyer pays. The terms are agreed privately between the business and the investor.
Do you give advice or recommend deals?
No. We present verified facts: identity, business standing, bank-verified cash flow, deal documents and a Trust Score. We never recommend a deal, rank one above another as advice, or tell anyone what to fund. You choose every deal; the decision is yours.
What does “verified” mean?
Three levels of checks, completed before a deal goes live: the director’s identity (checked against Home Affairs with biometrics), the business (registration and standing at CIPC), and the money (bank account ownership and real cash flow via open banking). Where the deal rests on a buyer’s order, we can also verify previous payments from that buyer in the business’s bank statements.
Your personal information, under POPIA
You may request access to, correction of, or deletion of your personal information at any time via hello@ironlion.app. Verification checks run only with your explicit consent, and you can withdraw that consent at any time. The full detail is on the privacy page.